FREQUENTLY ASKED QUESTIONS
Yes you will receive the same product what is on the picture. Note that since all the chews and treats are natural they my differ in color or sizes as we are not able to duplicate that product. All the other products will come as shown on the picture
Sales receipt you can view on the account and will be send to you via Emial after order is placed
If you would like to return items please contact us via Email email@example.com
Note that special order items can not be return.
You can only return the product which are not opened.
We will work as quick as possible to get you a product but if is not possible we will return the money. Some products are only seasons like deer or wild boar they are not always available
We ship in whole UAE.
When it comes to Elitte puppies accessories some are shipped directly from Poland as beds need to be made by person needs and can be also personalized.That is why the shipment is calculated at the end of the order.